by Courtney Elko
Located less than two miles from the Shops at Willow Lawn, this Residence Inn is also situated near Lewis Ginter Botanical Gardens and Kings Dominion. Families are welcome to bring the entire family when staying at this hotel, even the four legged family member, as this hotel is pet friendly. Pets are welcome for a fee. The seasonal outdoor pool is a great place for families to spend some quality time after a day of exploring the town. The guestrooms and suites feature queen beds, a separate sitting area with a sleeper sofa and dining table and a fully equipped kitchen with a full size refrigerator, microwave, dishwasher, pots and pans and dishes. Complimentary Wi-Fi access can be within the guestrooms, making it convenient for the entire family to stay connected to work, home and school while traveling in Richmond. Families will love to start each morning off right with the free, hot breakfast buffet serving items like scrambled eggs, hot and cold cereal, juices, fruit, yogurt and more.
Our Editor Loves
- Outdoor pool
- Kings Dominion nearby
- Lewis Ginter Botanical Gardens nearby
- Free Breakfast
- Free Wi-Fi
This hotel is a converted motel. It is a series of separate converted motel units which are dark and not very nice. However, the hotel is well run. It is clean, the linens are in very good shape, the breakfast is set up well (okay, I am a sucker for biscuits and sausage and gravy).
I don't like the location, the rooms, the layout, etc., and probably will not come back here. However, I think Marriott should promote this manager to a better, larger property.
I am Marriott Titanium Elite and I stay 75 nights a year at Marriott properties, including some of the very best hotels in the world, in London, in Honolulu, in Rio de Janeiro. And they all could learn something from how well this little dinky hotel in Richmond is run. From the minute we walked in the door, to the service we received, to the cleanliness of the rooms, to the quality of the breakfast, to the moment we checked out and they had our receipt already printed-out and ready to hand to us, this place was ship shape. We only stayed one night, Saturday, Oct. 19, and I will definitely return here, the next time I am in Richmond. Whoever manages this place should be promoted up the line to a premier hotel. I could name a few that should have this level of service.