by Hilarey Wojtowicz
Book one of the 539 guestrooms or suites at the historic St. Louis Union Station Hotel, now a DoubleTree by Hilton Hotel. Families will be in the center of the station, which dates back to 1894. Enjoy rooms and suites with king and queen beds, sofa beds, mini-fridges, flat-screen TV’s and complimentary Wi-Fi. There is a hotel on the property and so much to do right inside the station. Onsite dining is available at the Grand Hall Market for breakfast, lunch and dinner, and three other eateries are open for lunch and dinner. Parking $20 a night. Check-in is at 3 p.m. and check-out is at noon.
Our Editor Loves
- Located in the historic train station
- Plethora of eateries
- Rooms with mini-fridges and free Wi-Fi
- Free Wi-Fi
- Onsite Dining
I love old hotels and they have remodeled the old train station into a wonder of a hotel. I especially liked the light show which was projected onto the huge ceiling of the former station and played every hour. The show utilized the architectural beauty of the ceiling as well as used a contemporary theme.
This was a real mess in a beautiful place - we held a convention here, booked the whole place out solid for several days.
Let's start with the good - the building is very cool, set inside the old Union Station. The entrance is worthy of particular note with it's wonderful ceiling and fixtures all beautifully preserved and cared for. The transformation from a station to a hotel has been handled elegantly with excellent open spaces and interesting spots to sit and enjoy.
Now to the bad: our room was filthy - urine on the bathroom floor, toothpaste on the bathroom cabinets, what looked like boot marks on the sheets, which had just been pulled up instead of making the bed. Hair in the bathtub (not ours) and a general air of 'never cleaned'. Protest to management resulted in our room being made up (there were no other rooms, we had booked every single one) so that we could sleep there. To make up for the inconvenience management gave us a credit at the restaurant so we went there, only to get food poisoning from the steak! How much more could a hotel screw up? The steak looked a little green and I naively assumed that was a spice but it was not - one mouthful was enough to do the damage and I spent the next day hovering near the bathroom in considerable discomfort. Luckily my wife is a vegetarian, she was spared having to go through that.
Conversation with other attendees revealed that several of their rooms were presented in the same filthy state as ours but they had problems getting theirs actually cleaned - arrogant desk staff seemed to be the main issue there.