Family Vacation Critic Favorite

Beach Palace Cancun

Blvd. Kukulcan Km 11.5, Hotel Zone, Cancun, 77500

Best Prices for Your Stay

  • 1 Rooms,
  • 1 Adults

Enter Dates for Best Prices

1 Room / 2 Adults

1 rooms,
2 adults
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TripAdvisor Rating

Editor's Rating


As soon as you enter the lobby of the Beach Palace, see the red leather banquette in front of the large aquarium and notice the Mexican modern art on the walls, you realize this is a classy resort. One of four Palace resorts in the Cancun region, Beach Palace has an intimate, upscale appeal that caters to every whim of families on vacation. Forty-nine of the 287 rooms are Family Suites — adjoining rooms complete with an indoor hot tub and large balcony space. Twenty of those rooms come with nanny service, so you and your loved one can slip away for three hours of babysitting each night. Even when you’re apart, walkie-talkies are handed out to each family, so parents can contact their kids when they’re playing at the Connection Zone Kids Club.

Yet, this being Cancun, the real appeal is that exquisite stretch of beach the aptly named Beach Palace is planted upon. The white sands lead to the lulling waves. If your children prefer pools to ocean water, you’ll be happy to know the resort features three pools with swim-up bars and a kiddie pool and water slide at the kids club. Two of those pools are on the 14th floor rooftop overlooking the ocean and lagoon. This gives guests a rare opportunity to see the sun set over the lagoon in the west. If you’re wise, you’ll return every day to see the sun’s red glow melt into the waters as you sip another frozen margarita.

If you can tear yourself away from the water, numerous activities beckon. Two Jack Nicklaus-designed golf courses are nearby. A complimentary shuttle takes people to and from the Wet n’ Wild Water Park every day. The resort is only a five-minute walk to La Isla Shopping Village Mall, one of the best malls in Cancun. Then there are the numerous day trip opportunities to visit the Mayan ruins of Tulum, snorkel off Isla Mujeres, swim with dolphins, fish for marlin, scuba dive on the reef and relax on a sunset cruise. If you need a good dose of sunshine and warmth, it’s hard to go wrong with Cancun.

Our Editor Loves

  • Family Suite with (or without) a nanny
  • Long stretch of beach as your welcome mat
  • Rooftop pool for watching the sun set

Family Interests

  • All Inclusive Rates
  • Beach
  • Bicycling
  • Golf
  • Horse Back Riding
  • Museum/Cultural
  • Sailing
  • Water Sports

Family Amenities

  • Children Programs
  • Connecting Rooms
  • Cribs
  • DVD
  • Free Wi-Fi
  • Game Room
  • Kids' Pool
  • Kids' Theme Meals
  • Laundry
  • Meal Plan
  • Onsite Dining
  • Pool

Rooms & Rates

Family Suite
Kids are greeted with a welcome kid of bathrobes and slippers, chocolate milk, candies and cookies, L'Oreal bubble bath and a selection of beach toys. The Family Suites feature an xBox with the flat-screen television and an extensive menu of video games and movies suitable to children. The master bedroom features a king-sized bed, large indoor Jacuzzi tub, a countertop bar and espresso machine, mini-fridge, living room area with sofas and a spacious balcony with cushiony outdoor lounge chairs. The adjoining kids room features two double beds, a second Jacuzzi, mini-fridge, flat-screen television and, similar to the master bathroom, a shower with a rainforest showerhead. Other amenities include a safe, ironing board and hairdryer. Expect Oreos and chocolate milk to arrive during turndown service.

Family Deluxe Suite
Two connecting Superior Deluxe rooms combine to form the Family Deluxe Suite. To save money, simply rent one of these Superior Deluxe rooms, which can come with two double beds. You have the option of renting a room with ocean or lagoon views. If you want to watch the sunset every night from your balcony, choose a Superior Deluxe room with a lagoon view. Even more affordable is the Deluxe Resort View, which has less of a sitting area and balcony space compared to the Superior Deluxe room.



by Raquel A

I love this resort. Since you got there until you leave your are going to feel as queen or as a king. The staff its so friendly, the food and drinks are amazing believe me AMAZING!! They have so many fun activities to do during the whole day, the rooms are comfortable, they take care of you 24hs. I have so many good things to say about this place. My special Thanks to Carolina the life guard, she was taking good care of my little brother on the water slide. she was so nice! I will definitely recommended this place to all my friends.

Extraordinary vacations

by ArizbethCG

My best friend recommended me this hotel, in deed it was the best selection for my vacations... All the service, people, security was amazing, everything was clean as expected.. My best experience were food and drinks, definitely the best part of this trip... Everyday breakfast was just delicious, the chef in the omelete bar is really good, her green salsa was the best, she will ask for your favorite ingredients and she’ll surprise you on your table... the waffles were crunchy, coffee was was just in the correct point, like the bacon, fresh juices and delicious bread. The manager in change, Miriam, she’s really nice, she likes to check if your food and drinks are ok, she and her team will always give you a nice smile and extraordinary service ... the experience in the beach was really nice, just what we needed, drinks in the beach and in the pool were in the exact point... if you wanna eat something in the pool, you must ask for the ceviche and vanilla ice cream, you’ll be really 100% satisfied if Maricruz, chef Nancy, Diego, Cristina and Daniel are around you... Sunsets are perfect if you go to 12th floor, in the sports bar you can take great pictures on the lagoon and the sea, no doubt why so many weddings are celebrated in this hotel...
Definitely you cannot miss dinners the hotel, executive chef Emilio and all his team play with textures, flavors, senses to give you the best dinner experience, you’ll never regret to order tomahawk, if you never tried it before, this is the correct place to order it, without doubts the best experience in my life, it was really really stunning, now my husband ask me for that every night since we’re back home. Special thanks to the chefs Emilio, Miguel, Uriel, Antonio and Roberto, also Jaír is a great mixologist, don’t forget to ask him for a recommendation .. All the team made our experience the best, but my greatest recognition is chef Emilio and food manager Miriam, they’re the soul of this hotel, they definitely now what you’re expecting and even give you more... We already want to go back again, definitely the best place to relax in all Cancun..

Family Activities

Kids' Club
Palace resorts are known for their kids clubs, and the Beach Palace's "Connection Zone" doesn't disappoint. Available to all children ages 4 to 12, guided activities include treasure hunts, beach soccer, pita-making, Spanish lessons, kiddie disco, cookie-making, pool games and face painting. More eco-conscious endeavors are also offered, like beach cleanup, tree planting and sea turtle releases during the summer season. Located next to the kiddie pool, the kids club also houses an arcade room and offers board games like Twister and Scrabble. Older children will enjoy the teenage disco at night and xBox 360 video game tournaments played on a giant screen.

The kids club also features a special kids menu, consisting of mini burgers and French fries, pizza, grilled cheese sandwiches, chicken fingers, quesadillas, spaghetti and ice cream.Nextel walkie-talkies are handed out to all families at reception, so you won't have to chase down your child if you have to catch a bus to Tulum.

Pools and Entertainment
There's daily entertainment around the main swimming pool that starts with yoga and water aerobics in the morning, leading to pool and beach volleyball, Zumba and a table tennis tournament throughout the day. Try the large water slide that lands with a splash. Depending on the day, there are special presentations, like a Mexican cooking class or how to make a mean margarita. When the sun starts to set, wander over to the rooftop pool to watch the daily light show.

The entertainment continues in the evening with shows around the pool and in the Stadium Sports Bar. Depending on the night, you can be outside under the stars watching the Michael Jackson Revue, drums and fire and breakdance shows, or inside enjoying the casino or karaoke night. There are also pool tables located in the Sports Bar.

Those seeking peace and quiet throw their towels down on the chaise lounge chairs at the beach. The beach extends for miles in either direction, offering the opportunity to take a long stroll later in the afternoon when things begin to cool down.

If you're thinking of visiting the Mayan ruins, realize that it's a 90-minute to two-hour drive to Tulum each way. If you can stomach the long distance, you'll be treated to more than 50 structures that are thousands of years old. This includes El Castillo, the tallest building. Climb the steep stairs to reach the top and savor the vista of the surrounding beach and sea. If you have time, go for a dip in the ocean before returning to Cancun.

Family Dining

Tequila and Bocelli
The gluttony of food starts with the breakfast at the Mexican restaurant, Tequila. The large buffet features fresh fruit like papaya, mangos, pineapple, bananas, cereals, yogurt, smoothies, eggs, omelets, bacon and sausage. If you prefer to have waiter service in the morning, you can have breakfast at the Italian restaurant, Bocelli.

Tequila and Bocelli are the two main restaurants at Beach Palace with food offered throughout the day. If your kids favor pasta and brick-oven pizza to quesadillas and guacamole, head to Bocelli for lunch.

At dinner, Tequila offers steak and chicken fajitas, while Bocelli is better for seafood lovers, with fresh salmon and Fra Diavalo-type pasta dishes featuring calamari, shrimp and mussels. The resort's third restaurant, Wok, is a pan-Asian style steakhouse that offers a mix of Chinese, Japanese and Thai selections. So expect staples like sushi, pan-fried dumplings and pad thai, along with cuts of filet mignon and prime rib.

La Terraza
There's a nice outdoor terrace connected to Bocelli, called La Terraza, that's a great place to relax. You can also head over to the pool snack bar for pizza, burgers and fries.

The resort's other restaurant, Wok, is a pan-Asian style steakhouse that offers a mix of Chinese, Japanese and Thai selections. So expect staples like sushi, pan-fried dumplings and pad thai, along with cuts of filet mignon and prime rib.

In-Room Dining
The Beach Palace also offers 24-hour room service, which is especially nice for breakfast on the balcony if you like to wake up slowly. It's also wonderful if you have young children who peter out after a long day of surf and sun. Gone are the days when each parent had to dine alone while someone stays in the room with the sleeping child.

Planning & Tips

All About The Extras
For those who opt for nanny service, you'll receive three hours of help each day for two kids ages 2 to 17. Additional time is available for an extra cost. This allows you and your loved one to play a round of golf or eat a romantic dinner in town. The concierge service, located off the lobby, offered great advice on which day trips are best suitable for families.

Fitness Center
Hit the fitness center on the top floor to work out on new ellipticals, treadmills and weight machines.

Complimentary Wi-Fi is available.

The Art of Smart Timing
Christmas week and the February/March school break time are the high-season weeks. Yes, you're guaranteed plenty of sunshine and temperatures in the low 80s, but expect to pay for that privilege. The shoulder season months of December and April are a great time to go because weather is ideal and there's far less congestion. If you really want to keep it affordable, head to Cancun in the summer, but make sure to view the 10-day forecast before departing, because Cancun has been hit hard by hurricanes in the past.

Getting There
The Cancun International Airport is located about 20 minutes away from this resort.

Getting Around
The resort is easily walkable.

For Mom and Dad
The spa, rated one of the best in the country by Conde Nast Traveler, features manicures and pedicures for women. The eight treatment rooms in the spa feature a Couples Suite, complete with your own shower for two and sitting areas. Select between the 90-minute "Romantic" couples massage or the ultra-sybaritic 190-minute "Passion" that includes a Chocolate Wrap, Aroma Therapeutic Massage and Refresher Facial. Kids, what kids? Hors d'oeuvres served during the sunset at the rooftop bar are a nice touch.