by Hilarey Wojtowicz
Have a true southern experience at the Boar’s Head. The resort, located in Charlottesville, Va., offers families 175 guestrooms and suites that can sleep up to six. Rooms and suites come with king or queen beds, sofa beds, mini-fridges, complimentary Internet, TV’s, in-room video games, a coffee maker and some have fireplaces and balconies or patios. The resort has three pools, one for adults only and also schedules activities daily. It is close to multiple golf courses and offers spa services.
When it is time for family meals, head to one of the four onsite eateries or enjoy room service. The Old Mill Room offers breakfast, lunch and dinner from 7 a.m. to 9 or 9:30 p.m. daily. The Cafe serves breakfast, lunch and dinner from 8 a.m. to 8 p.m. (5 p.m. on Sundays). The Birdwood Grill offers breakfast and lunch from 8 a.m. to 6 p.m. daily. Bistro 1834 offers lunch and dinner from 2 to 11 p.m. daily (opens at noon on Saturdays). Room service is available from 7 a.m. to 11 p.m. daily.
Our Editor Loves
- Located in historic Charlottesville, Va.
- Three pools
- Four onsite dining options
- Children Programs
- Family Room 5+
- Onsite Dining
This resort is situated in a beautiful location easily accessible to town. The front desk staff was consistently rude but the remaining staff was very helpful. The room was not ready despite it being well past the check in time. The spa changed my wife's services without notifying her.
Hello, I wanted to send a personal acknowledgement of my recent stay at the Boar’s Head Resort. I had traveled to Charlottesville for pleasure to watch the UVA/FSU football game. At first, it appeared I would not have a place I could stay due to “Expedia” having the locations as ‘sold out.’ I decided to try to call local venues and did so with Boar’s Head as well. I was quickly connected with Assistant Guest Services Manager-James Miles. Mr. Miles was extremely pleasant to speak with, recognized and understood my situation and readily identified availability for me. I was thoroughly impressed with his responsiveness, professionalism and overall hospitality he displayed on the phone during my dilemma.
Thinking I had experienced the extent of the hospitality, I arrived only to find I was WRONG. The front desk staff were very friendly, and I was again also greeted with Mr. Miles. He quickly assisted in getting me checked in and directed me where to go on the beautiful grounds of the resort. Upon entry into my room, I noted it was rather warm. In further inspection, I found the air to not be working efficiently. Mr. Miles had directed me to use the tablet if I had any concerns when I had checked in. As such, I went to the tablet and successfully identified a maintenance need for my A/C. To my surprise, I had a technician in my room in less than 10 minutes. The technician reset the A/C, did something to flush it, and then the air began working well.
Mr. Miles sent a welcome and apologies package of cheese to our room although he did not have to. That gesture just continued to solidify my assertion that the hospitality, professionalism, mannerism, cleanliness, responsiveness, and overall desire to achieve customer satisfaction and demonstrate customer appreciation was demonstrated in abundance at the Boar’s Head. Mr. Miles is perhaps the first most approachable and considerate assistant manager I have ever encountered in my years of travel, in attending a great number of professional conferences, etc. He exemplified what all hotels, motels, resorts, and any customer serving agency should exemplify. Having only met him for the first time this trip, I have raved of the customer friendly atmosphere the wonderful décor and the responsive staff for the facilities since my leaving. In fact, I can honestly say, I was saddened to leave the resort after having experienced this. While he was gracious and accommodating, he was also HUMBLE and demonstrated humility first. Please accept my deepest thanks/gratitude for the selection of this young man as your assistant guest services manager and perhaps he can educate other facilities of those qualities he possesses as well. I don’t know what his present compensation package is, but I would venture to say it is not near his worth or near what he yields your facility in such graciousness and hospitality. Thank you again. Please also extend my accolades and thanks to Mr. Miles as well. DL