by Carrie Calzaretta
Pioneers in catering specifically to the needs of families with children, the folks at Club Med were kid-friendly long before being kid-friendly was cool. The GOs (“gracious organizers”) who play host to Club Med guests are genuinely that, welcoming and warm. So when their Punta Cana resort recently underwent a $36 million renovation, which included adding some impressive and high-end waterfront family suites to the property, the renovations did not disappointed. Located on the Atlantic coast of the Domincan Republic, on a private stretch of white beach just 10 minutes from the Punta Cana airport, the resort is ideal for folks who don’t want to venture too far afield; but are looking for a peaceful, tropical respite.
Our Editor Loves
- Waterfront Family Suites
- Beautiful beach, water sports abound
- Warm and welcoming staff
- All Inclusive Rates
- Water Sports
- Children Programs
- Family Room 5+
- Free Wi-Fi
- Kids' Pool
- Kids' Theme Meals
- Meal Plan
- Onsite Dining
Find the Best Price for Your Stay
There are a wide variety of rooms and suites (more than 550 of them) to choose from at Club Med Punta Cana, including Club Rooms, Deluxe Rooms and Family Suites. The accommodations in general are quite spread out over the property; so if you want to be near any given area (pool, dining) be sure to make that request. Some of the club rooms on the edge of the property are a 10-minute walk to the restaurants.
The Club rooms offer two bedrooms, a living area, mini-fridge, flat-screen TVs, AC and bathrobes.
Deluxe rooms are ideal for families of three to five people. There is one bedroom and a sitting area or children's bedroom area separated by a curtain.
While the Club and Deluxe rooms are more than adequate, and located in tasteful, brightly-colored low-rise buildings facing the ocean, it's the Family Suites that you'll write home about. Because Club Med's rates are comparatively affordable, it's well worth the extra splurge for these waterfront suites. With 750 square feet of space, you'll get two bedrooms with high-end decor and amenities, two gorgeous and spacious bathrooms (our master bath had a large bathtub and two separate sinks, and even the kids' bathroom looked like a spa ) as well as a large sitting area and a private terrace.
You'll also get a mini-fridge, coffee maker and an in-room computer with free Internet access. When staying in a family suite, you'll also get shuttled to the resort from the airport, and to your room from a separate check-in area at the resort, as well as access to a private (communal) infinity pool and concierge.
If you are into golf, tennis and exercising this may be more for you. If you are into relaxing by the pool, fine dining and great drinks I would look elsewhere. I would prefer a cruise anyday. We stayed in the Zenn area where the room was quite impressive at first, but after a closer look things showed major wear and tear, dirty tile grout, rope lighting needing attention, etc. It took 2 days to get batteries for the tv remote, tub faucet was stuck on hand held so it would not fill thru faucet, and room had a light cigar odor. The service was great and room was kept clean. The zenn pool is very long with bar in the center, but pool shows poor maintenance as many tiles are missing. I was very disappointed in the wine selection, choice of a red or white, neither great quality. Mixed drinks were all low quality liquors, so I stayed with a few frozen rum drinks by the pool and the white wine with dinner. Bartenders constantly asked if you wanted alcohol in the drink and service was slow. I was told by friends that better quality liquor was available for a surcharge. I saw that better bottles of wine and liquor are available at extremely high prices at the La Cave shop. The property is very well maintained and groomed and the staff was very friendly and helpful. The only place to sit down and get served was Indigo. The best dinner we had was at Indigo twice, more of a steakhouse with limited menu. The breakfast there was ok and you were served. Lunch was basic burgers, fries and salad bar. The breakfast/lunch buffet, hispaniola, had a better selection of food, especially pastries. Pancakes, french toast, and many other items were done up too far in advance and cold. I did not feel it was super sanitary as it was over run with birds waiting to attack unguarded food and grabbing food off the buffet. The big dinner buffet, Samana, was air conditioned and food choices changed nightly. Overall the food was just ok, nothing to write home about. Only saw shrimp one night and you had to peel it. There was no place for fine dining at this resort. The resort is extremely large and takes a lot of walking to get anywhere. There were not many air conditioned areas to escape the heat and humidity. We have stayed at much better all inclusives. Would we return? No. Overall it failed to impress because of the budget class feel, poor maintenance, and low end adult beverage selections.
Do yourself a favour... go elsewhere. Club med isn’t what is was before. This place is run down, dated, poorly maintained... our room feels like a dungeon... and we even paid for an upgraded renovated room... the pictures online are staged. Go elsewhere
I just can’t believe I paid for a dorm room...
Punta Cana is known for its beautiful, calm beaches, ideal for swimming; and Club Med's beach is no exception. It is large, private, and has a gentle slope with clear, shallow water where kids can dip their toes, windsurf or sail. The beach has plenty of lounge chairs, as well a bar with outdoor seating and light fare like wraps and salads' great for snacks or a quick lunch if you don't want to head up to the main dining rooms.
Pools and Activities
The property has three swimming pools, including one dedicated to the children's clubs, which has a small water park area with slides and sprayers. Outdoor activities at the resort abound; you'll find basketball, beach volleyball, bocce ball, football, tennis, kayaking, water polo, snorkeling, scuba, and sailing, among others. There are beginning group lessons in sailing and windsurfing, as well as group lessons at all levels for aqua aerobics, archery and tennis. There is also a weight room, and a super-cool skating ramp for kids ages 11 and older.
Club Med Punta Cana offers supervised kids' clubs for children ages 4 months to 17 years, including the Baby Club (4 to 23 months), Petit Club (2 to 3 years) Mini Club (4 to 10 years) and Passworld (11 to 17 years). While the Mini and Passworld clubs are complimentary, the Baby and Petit clubs are available for an additional cost, and are not included in the all-inclusive rate.
The kids' clubs are absolutely top-notch. The G.O.s are warm, competent, fun, and always wear a smile. As a parent, you can come and go as you please; they welcome you to pop in and visit. Kids may go to the beach to take part in various water sports, attend tennis clinics, swim in the kids' pool and use the waterslide, hike the property, visit the flying trapeze and do art and crafts. Teens can hang out at a village called "The Lab at the Ramp" where they take part in fun activities including dance lessons, video editing, mixing, and theatre lessons.
A large percentage of Club Med G.O.s and guests are French. While a vast majority of them also speak English, this is not always the case for the children. Don't be surprised if your child is put into a group when French is spoken along with English, and be sure to discuss this with your child beforehand. Most children love the learning of a few new words and will not have trouble communicating with anyone.
For parents of children ages 4 and up, there is a weekly stage show, which they prepare for during their time in the kids' club. The kids love performing in the small outdoor theater with their new friends -- and they put on a great show!
Club Med CREACTIVE by Cirque du Soleil
Club Med has teamed up with Cirque du Soleil to offers kids (and grownups) trapeze lessons, as well as lessons on how to juggle, tightrope walk, and even unicycle. The instructors are patient and encouraging. Windsurfing, tennis, sailing and archery are just a few of the other sports and skills schools offered to guests.
The huge playground is a treat for young kids and parents with little ones will enjoy the Baby Gym and classes. Six days a week, you and your baby (beginning at four months old) or toddler can take part in classes that allow them to climb, crawl, slide, and interact with other babies in fun, bright environment. With an emphasis on development of social skills, this program is geared towards exploration of movement.
Let's face it, all-inclusive resorts aren't exactly famous for their gourmet dining. But the food at this property is solidly good, and often creative. Club Med Punta Cana has three restaurants and two bars. High chairs are available.
The Samana restaurant faces the swimming pool and serves breakfast, lunch and dinner buffet-style. Dinner offered a wide variety of fish, meat and pasta entrees, along with an unexpected selection of Asian-style spring rolls, which were quite good. The desserts were decadent. A special baby corner is available for parents to prepare meals for little ones right in the restaurant.
Hispaniola serves buffet breakfast and lunch and dinner and has gorgeous views of the sea. Breakfast offers a great selection of breads and pastries, as well as cooked-to-order omelettes and fresh fruit.
Indigo Beach Lounge
The newly renovated Indigo Beach Lounge features a beautiful waterfront view and is a restaurant, lounge and bar that transforms through the day. Late breakfast, light lunch and beachside snacks are available here much of the day. Dinner is for adults only and then in the evenings the space becomes a nightclub, also for the adults.
Room service is available in the family suites; while the food was good, the service was a little unorganized (orders went through the concierge office) at the time of our visit.
Planning & Tips
All About the Extras
Don't forget bug spray and sunblock! The onsite store is expensive. Also take along a windbreaker. Cool evenings and afternoon showers will make you glad you did. If you have a little extra space in your luggage, bring along some pens, pencils, paints, paper, school bags or toys. The resort's "Espace Fondation" will see they are donated to local children in need.
Babysitting can be arranged until 1 a.m.
The Baby Club Med Welcome Program for children up to 23 months provides cribs, baby baths, bottle warmers, baby food and utensils.
Complimentary Wi-Fi is included in the rate.
The Art of Smart Timing
Your best bet for a good rate is after mid-April when the low season fares start to kick in.
Club Med Punta Cana is located on the Atlantic coast of the Dominican Republic and just 10 minutes from the Punta Cana airport.
When staying in a family suite, the hotel will provide a shuttle to the resort from the airport, and to your room from a separate check-in area at the resort.
For Mom and Dad
Don't miss the Wellness Centre, a secluded spa oasis on the far edge of the beach, away from the pitter patter of little feet.
There is a variety of nightly entertainment for mom and dad.