Room was OK but had dog smell. The hotel has spray to eliminate but the smell was in hall ways and the room. Was told that they had special rooms only that had dogs or animals. Place smells like a barnyard. Otherwise the hotel was OK and the staff friendly. Would not stay here again because of the smell. Why hotels permit people with dogs and so on to stay in rooms is beyond me. They should have a outside kennel where dogs stay if they want the dog business. Next the restaurants will let pets in eating areas like Europe. Animals do not belong in rooms in hotels being rented to others. Kennels are not that expensive to build; guest should not have to smell animals when they rent a room in your property.

Stayed here for a night while en route to the smoky mountains. Location along the freeway is convenient but it is also close enough (and not adequately soundproofed) that you can hear traffic. The beds are far too firm for my taste and the pillows were of the cheapest quality and as uncomfortable as could be. The breakfast was filling, if nothing else. There was a lack of fruit besides green apples, there was no yogurt, pastry options were limited, and the food in general did not taste very good. On the plus side the staff were friendly and the common areas of the hotel seem nice enough. For one night it was fine but there must be better options in the area. Not the hotel's fault, but the taxes on lodging in Knoxville are outrageous, so make sure you compare the final price when looking at hotels in the area, a more expensive hotel 10-15 minutes down the road might actually be cheaper when factoring in tax.