by Courtney Elko
Local in downtown San Jose, this hip and modern hotel with vintage style allows families to walk to many nearby restaurants and museums. Typewriters, old sewing machines and other interesting pieces can be found in the lobby that doubles as a gathering space. Families will love the free Wi-Fi and the ability to hop on one of the complimentary bicycles and tour the capital of Costa Rica. A hot buffet breakfast are included in the room rate too. Guestrooms feature a king or two full size beds and the large suites feature a king bed and sofa.
Our Editor Loves
- Children's Museum nearby
- Downtown location
- Complimentary bicycles
- Free Breakfast
- Free Wi-Fi
- Onsite Dining
We stayed for 2 nights at Hotel Presidente in Sano Jose as part of our vacation to Costa Rica. The hotel is located at the centre and offers a parking lot where we parked our rental car. The hotel personnel was very friendly and polite.
The room was more than spacious and split in two sections the bedroom and the hall and although it was overlooking Avenida Central it was quiet too. The bed was huge and the bathroom was very clean.
The breakfast was rich with a selection of tropical fruits some costa rican specialties and option to have fried eggs or omelette and of course delicious costa rican coffee.
Within the hotel there was a chic bar restaurant with a open space terrace but unfortunately smoking was not permitted even at that place.
Zero stars. For my final night in Costa Rica, I decided to splurge a bit and stay at hotel presidente. While not the Ritz, it still boasted a 4 star rating and Lovely reviews. Upon arriving in my taxi, I was immediately hounded by the parking attendant who repeatedly asked me what hotel I was staying at (while I was in the hotel presidente parking lot!). What a lovely way to be greeted! He then offered no assistance with my bags up the large spiral staircase. When I arrived at the reception, I said, “help, good evening, I have a reservation” and the restaurant receptionist did not say hello, did not say good evening, and looked at me like I was a fool and coldly asked for my passport. After giving him my passport, I was dictated a set of rules (like a child being scolded for wrongdoing) for the hotel. When I later asked to speak to a manager about my reception, Roberto, the manager on duty, proceeded to talk to me, in an interrogatory fashion, in front of all of his staff. HOW INAPPROPRIATE. I then had to describe my unfortunate encounters in front of those who caused the whole mess (with them shaking their heads the entire time). When I told Roberto how I felt his behavior, and the behavior of his staff, was unacceptable, he told me I could leave. I’m sorry, but a manager telling a customer they can leave is unacceptable. Much more ensued, including every single staff member hanging up on me when I called back after leaving. As a customer service worker, I would like to extend my senceriest thanks to ROBERTO and alll of his staff members who ruined my last night in Costa Rica and put me out on the street at the last minute. The most genuine shout out to Brenda at the Raddison who saved the day WITH A SMILE. Literally the worst experience at a hotel ever.