Hotel Riu Palace Mexico

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, 77710

Best Prices for Your Stay

  • 1 Rooms,
  • 1 Adults

Enter Dates for Best Prices

1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

  • Adults:

  • Close

TripAdvisor Rating


Riu Palace Mexico sits on the beach in the Playacar resort zone. Junior suites, suites and Jacuzzi suites offer a luxurious relaxation amidst all your family’s activities. Suites come with balconies, living areas and satellite televisions. Some have private Jacuzzis. Six restaurants provide almost any food your family could imagine. A few of the specialties originate from Japan, Mexico and America. All-inclusive rates cover accommodations, dining and most activities.

There is plenty to keep your family occupied and having fun at Riu. Two large swimming pools and a children’s pool will give hours of fun to everyone in your group. Also, kids will meet with other vacationers and play during planned supervised activities at RiuLand kids’ program. Riu also hosts adult daily entertainment and evening shows for the whole family. If your family wants to get out into the water, Riu gives its guests an array of water sport equipment, including kayaks and snorkel gear. Families can also find other dining options and entertainment in Playa del Carmen — a five-minute drive away.

To learn more about Riu Hotels and Resorts, please visit Riu Hotels & Resorts.

Our Editor Loves

  • Pools
  • RiuLand kids' program
  • Six restaurants

Family Interests

  • Beach
  • Sailing

Family Amenities

  • Cribs
  • Pool



by John H


- Amazing hotel, lots of variety of food, we visited pretty much every restaurant apart from the bodega
- Room clean and comfortable and room service visiting twice per day. We liked the coffee shop and visited twice a day.
- Very friendly staff, Eddie in the Don Julian Restaurant was particularly helpful.
- Relaxing atmosphere but there are activities to take part in if you do want some entertainment.
- Free upgrade to fountain facing room as we were on honeymoon


-Not that its the fault of the hotel, but the sea and the beach has lots of sea weed. Having visited conzumel and Isla Mujures during the holiday where the water quality gives that dreamy turquoise appearance, the beach and sea in playacar is a bit dis-appointing. We spent more time by the pool. Staff do make a lot of effort to clean the beach, which is to their credit. Not a holiday ruiner, but it would make me pick another destination in the future.
- Soda's didnt have much fizz to them, all drinks consumed around the pool (including the beer) were not carbonated

Family holiday

by BjornH2013

This was our second consecutive year at the Riu Palace Mexico.

This is a fantastic hotel - service is exemplary, the gardens and pool areas are immaculate, and every member of staff we have encountered in our 2 visits have made us feel very welcome.

Dining has a great variety with a wonderful buffet providing a range of great meals, deserts and snacks... something for everyone. The beach side buffet offers similar for breakfast and lunch. We enjoyed the new Pepe’’s beach BBQ this year along with the pool-side snacks as this meant you could grab something tasty without having to go into a restaurant at lunch, excellent!

Hotel leads into the beach, lots of space, waiter service to your sun lounger.

There are also 4 a la carte options in addition to a steakhouse serving lobster and fillet steak. The only improvement I would love to see would be for the a la carte menu options to change from year to year, however this is a minor point

Our room was great - 2 adults, 2 young teens, we jigged the furniture about a little meaning we all had plenty of space. Rooms were cleaned daily, bedding changed daily, and the maids left lovely towel animals for the kids. A lovely touch! Our view from our balcony was not on the garden side, however in 34deg and 100% humidity, the balcony is not the place to spend your days/evenings!

Finally, the Riu entertainment staff are brilliant. They encourage you to take part in activities .. beach football, boules, volleyball etc, and then have a great mix of shows and fun games at night. We loved the Greatest showman and Grease shows. Finally, there is a brilliant neon/white party across the road at the Riu Tequila every Friday for the guests of all Riu hotels. Regardless, at this hotel, it is lovely and quiet after 11pm every night.

Would not hesitate to book again, really feels like home x