by Whitney Rife
Riu Palace Mexico sits on the beach in the Playacar resort zone. Junior suites, suites and Jacuzzi suites offer a luxurious relaxation amidst all your family’s activities. Suites come with balconies, living areas and satellite televisions. Some have private Jacuzzis. Six restaurants provide almost any food your family could imagine. A few of the specialties originate from Japan, Mexico and America. All-inclusive rates cover accommodations, dining and most activities.
There is plenty to keep your family occupied and having fun at Riu. Two large swimming pools and a children’s pool will give hours of fun to everyone in your group. Also, kids will meet with other vacationers and play during planned supervised activities at RiuLand kids’ program. Riu also hosts adult daily entertainment and evening shows for the whole family. If your family wants to get out into the water, Riu gives its guests an array of water sport equipment, including kayaks and snorkel gear. Families can also find other dining options and entertainment in Playa del Carmen — a five-minute drive away.
To learn more about Riu Hotels and Resorts, please visit Riu Hotels & Resorts.
Our Editor Loves
- RiuLand kids' program
- Six restaurants
by Marika v
I spend a beautiful week with my boyfriend in Playa del Carmen and it was a pleasur to stay at this cozy place. The staff was really friendly and ready to help us out.
Also the breakfast was very good!
I can just recommend to stay at this place if you‘re planning on going to Playa del Carmen and would do it all over again.
We just returned from a one week stay Nov 02 - 09. This was our sixth trip to stay at a Riu in Playacar. What makes this place is the beach! We had beautiful weather with only a few rain showers. They have installed seaweed nets which really makes a huge difference. The last couple years we were unable to swim in the water due to the large amount of seaweed. It also made walking on the beach difficult. I am glad they solved this problem or we would have been looking for a new beach spot! We are not fans of the modern decor throughout the hotel and rooms. And the room layout is odd with no separation between the bed, bathtub and sink area. It is impossible to use the bathroom during the night without waking the other person. We also found this property to be unusually loud. Walls are thin between rooms and we had a crying baby next door the first two days and nights. Thankfully they checked out after that. Also the doors are right on the hallway so you can hear anyone passing by and talking or rolling their suitcases at any time of the night or morning. Also the music from the evening entertainment area could be heard from inside our room. It is usually done by 10 pm or so. If you have small children you will need to get them to sleep before the music starts! I always travel with ear plugs and I was glad I had them!! Overall the personal service here was not what we are used to from other Riu properties. From room cleaning to waiters at meals we were disappointed. We found a couple waiters that were quite attentive so we always tried to sit where they were working. We will be going back to Riu Palace Riveria Maya next year (it was closed for renovations). I am not sure we would return to Riu Palace Mexico mainly because of the disappointing service and the noisy room.