Enjoy the serenity of the Lami Bay when you book a stay at the Novotel Suva. The Novatel is dedicated to providing families with an exceptional vacation experience. Family rooms accommodate two adults and two children. The Husk Restaurant provides balanced nutrition in a stylish atmosphere. Families can enjoy beach activities and water sports while they relax in style. The South Pacific has some of the clearest water in the world, making for perfect diving and snorkeling conditions. Classes are available. Smaller children will enjoy reef walking and shell collecting. Island hopping, game fishing excursions, and sunset cruises are all great ways to enjoy all Fiji has to offer.
Our Editor Loves
- Kids stay and eat breakfast free
- Safe play areas
- Half price interconnecting rooms
- Horse Back Riding
- Water Sports
- Children Programs
- Free Wi-Fi
- Kids' Theme Meals
- Onsite Dining
by Tony S
We had 5 nights at the Hotel, from 5/10/19 to 9/10/19. We were there as part of a wedding anniversary and were surprised that they knew about it. The staff had gone to quite a bit of trouble to decorate our room appropriately. It rained for the first 3 days we were there but the transport to the CBD ,about 5kms away, was free and once in town, in the wet, we were fortunate to run into a local authorised guide, who spent the day with us and showed us around. At the end of the day he accepted $30 for his trouble. On another day we hired a local taxi for $80 and he took us around.
As with anywhere in Fiji, the staff offer warm, friendly welcomes & are helpful during all contact. However that’s about where the positive ends
We arrived at happy hour, so headed straight for the bar only to be informed that happy hour only included beer ????
Not a good start if you don’t drink beer
So we headed up to our room, it was clean, tidy & basic, over looking the water.... if you could get the sliding door open & closing it was even more difficult. The two glass doors didn’t come together properly, leaving a gap at the bottom & requiring a latch to secure the door.
The beds were average, pillows large, hard & uncomfortable, though plenty of them. The pillow cases on the other hand had seen better days - were once white, now grey and not really what you want to be putting your face on each night
Having a full set of towels for the bathroom & the complimentary daily water replaced was a struggle. Every day we needed to call reception to have things replaced. One evening we got back to our room late to find one wet towel left hanging on a hook in the bathroom and nothing else- no towels, hand towel, a used face washer & no water. And worst of all, no spare toilet paper .
There was frequent noise in the corridor, guests partying until 2am in the room next to us, which finally quietened down after two visits by security. A drunk screaming out & bashing on a door in the early hours of the morning.
The gift store, despite displaying opening hours, was rarely open
Down stairs by the ice machine I saw a rat running around. Evidence of same on our balcony from dropping
Disappointed with the massage, it was pretty average& was difficult to get her to apply more pressure, I seemed to walk out with more shoulder stiffness than when I went in.
Mostly, I didn’t appreciate her coughing all over me. The masseur was coughing frequently, mostly turning her head but a couple of times I felt the germ ridden product from her cough land on my bare skin
On our last day we finally saw the sun, so I quickly got myself pool side. This barely lasted 15 minutes as the sun lounges were made of timber & were extremely uncomfortable. The pain wasn’t worth the tan
Breakfast was pricey with limited offerings. Bacon & eggs had to be ordered & cooked specifically for you, which is fine but the bacon serving size was small & by the time you get more cooked, you eggs are cold.
Best to eat elsewhere....
But to finish on a positive, again the staff are lovely