by Whitney Rife
SLS hotel is an upscale hotel that has incorporated a lot of family-friendly amenities to excite not only parents, but kids about their stay. SLS hosts two restaurants with chic ambiences and a one pool deck Mediterranean bistro. At SLS, rooms and suites come in a variety of layouts, but all present contemporary, upscale designs. Some standard amenities are hypoallergenic bedding, rain showers and modern electronics, like large, flat-screen TVs and DVD players. Suites may also include full kitchens and dining areas.
Families can request an array of baby accessories, including cribs, baby bedding, potty seats and baby-specific toiletries. Children receive a cute stuffed monkey as a welcome gift and parents are handed a list of family-friendly tourist sites nearby. Children are also provided with little robes and special kids’ menus. There are also children’s DVDs, video-game systems and healthy in-room snacks. Parents may want to check out the onsite Ciel Spa, offering up-to-date body treatments and the latest methods in relaxation. Children can get their own “Mani/Pedi” there, as well!
Our Editor Loves
- Rooftop pool
- Baby and child amenities
- Pet-friendly property
by Ekta K
I booked 3 rooms for a bachelorette party recently. On the day of check in, 2 of the rooms were not ready until 5pm! Check in time is at 4, and I had called the hotel a week in advance to let them know our arrival time. Can you imagine having 10 girls get ready in one room for a night in LA? When I brought this up with management, they lied and told me that the rooms were ready before 4, but they reported check in times for rooms that weren't even ours. Later during the weekend, housekeeping threw away personalized champagne flutes I had made for each of my friends! Why would you throw away a glass with someone's name printed on it? For a luxury hotel, the customer service is really terrible. I was told I would be contacted and reimbursed for the missing glasses, but this never happened AND the hotel stopped responding to me. Save yourself the trouble and book a different hotel!
When you enter the hotel. The first thing you want is...to feel welcome. Well this hotel makes the effort!! Check-in staff perfect...and then we had Bell-boy Rocky..what a guy!! Helpfull and friendly. And just going the extra mile. Room with 2 Queens actualy very spacious and clean. Top!
Everybody is so sweet...But a special mention to Patrice the conciërge. Thank you! Just for making us feel so at home. Great place and next time we would certainly come back!!!