by Jackie Perrin
Since it opened in late 2000, Marriott Village at Lake Buena Vista has been a favorite for budget-minded families. The Village encompasses three hotel properties, contained in a single gated complex. Each Walt Disney World Good Neighbor hotel holds special appeal for families. SpringHill Suites Orlando is ideal for family vacations offering spacious guest rooms and suites, a children’s game room, complimentary continental breakfast and many recreational activities nearby. Pool-hopping is fun for kids — each hotel has its own, and two contain splash pads. A shared food court offers a number of quick-service options. Roundtrip bus transportation to Walt Disney World Resort theme parks is available for $7 per person. You may also want to look at the other two properties in this complex: Courtyard Orlando Lake Buena Vista and Fairfield Inn Orlando Lake Buena Vista.
SpringHill Suites By Marriott is one of Marriott’s lower price-point hotels for families to enjoy the Marriott comfort on a budget. More than 280 hotels worldwide provide all-suite accommodations and free hot breakfast daily. Read more about SpringHill Suites.
Our Editor Loves
- Complimentary continental breakfast
- Great pools for children
- Roundtrip bus transportation to Walt Disney World Resort theme parks
We’ve been to Florida numerous times now but on this occasion we wanted to stay somewhere handy for the attractions, theme parks and great restaurants, even though we weren’t ‘doing’ the parks on this occasion. We found it! We received a warm welcome but staff seemed slightly surprised that we were staying for two weeks because most of their customers are short stay guests.
Our suite was good, if a little dated. The glaring omission in the room is a safe, meaning you have the inconvenience of having to leave valuables in the reception safe. Also, the air conditioning was poor. It didn’t seem up to the job and I wonder what it would be like when the weather is really hot.
I’d read the reviews before we booked so was aware of these two possible issues, and also the reported problems around breakfast. I have to say we didn’t experience this. Yes, breakfast was busy but we never saw queues and there was always plenty of food.
We spent quite a lot of time around the pool and most of the time we were alone whilst everyone with kids and the larger groups were at the theme parks.
It was nice to be able to use the facilities of the two other Marriott properties including the bistro and the fast food restaurant and Starbucks, even if they were on the expensive side.
My only complaint about our two week stay was an issue over our bill. We had pre-paid before travelling but the hotel still charged my credit card again at the end of the first week. I tried to sort this out and was assured my card would be re-credited the following week. It wasn’t! I spent quite a large part of the second week trying to get this rectified, without any luck, although I was assured it would all be sorted after we checked out. I was concerned because I didn’t want the hassle of trying to contact the hotel on our return to the UK. Fortunately the matter was resolved a few days after our return but it shouldn’t have happened in the first place!
We would certainly stay here again because it’s a great base in a great location!
Great location. Access to all 3 properties keeps options open, especially if a pool is overcrowded or you are craving Starbucks (located in Courtyard). Rooms were large and clean. Location is great for Disney or Universal. Perfect for traveling with large groups or family. Front desk staff was exceptionally helpful with the exception of one named Savannah. I'm a loyal Marriott customer and stay in these hotels quite often...she treated and spoke to me in a way that I never have been spoken to before. This problem, however, was quickly corrected by the incredible team that was there the next morning. Will stay here again! Would have rated it as "excellent" had it not been for the front desk agent Savannah.