Family Vacation Critic Favorite

Generations Riviera Maya by Karisma

KM 45, Carretera Cancun, Tulum, 77710

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Editor's Rating

Overview

Part of the Rivera Maya and Karisma Hotels & Resorts’ many all-inclusive resorts stretched across this popular destination in Mexico, Generations doesn’t quite look like the other properties. Rather than sprawling resorts with bungalow-style accommodations, Generations Riviera Maya rooms are in a towering complex that snuggles right up to its pool and beach. While the initial view may bring doubt, the resort’s 144 suites are spacious and all feature oceanfront views.

Families can enjoy suites with separate living and sleeping areas, kitchenettes and room for up to 12. Babies are especially welcomed at this resort, with tons of amenities just for infants on hand, including baby food, strollers, changing tables and more. Young kids will enjoy the children’s programming, including a Little Chefs program. Families with teens, however, may find there isn’t programming or enough space for teens to truly enjoy the resort.

Our Editor Loves

  • All-inclusive resort
  • Kids' club
  • Baby Beach Lounge

Family Interests

  • All Inclusive Rates
  • Beach
  • Golf
  • Water Sports

Family Amenities

  • Babysitting
  • Children Programs
  • Cribs
  • DVD
  • Family Room 5+
  • Free Wi-Fi
  • Game Room
  • Kids' Pool
  • Kids' Theme Meals
  • Kitchenettes
  • Onsite Dining
  • Pool

Room Information

Find the Best Price for Your Stay

Generations is an all-suite property with 144 accommodations. Rooms are outfitted with Jacuzzi tubs, DVD players, 42-inch LCD TVs, iPod docking systems and balconies or terraces. Mini-bars are fully stocked with snacks and drinks, which are included with the stay.

Oceanfront Luxury Suites
These suites with views of the ocean are more than 700 square feet in size with a king and double bed or two double beds, as well as a sofa bed, to sleep up to seven in one room. These are the resort's most standard rooms. The rooms offer sliding dividing doors to separate the king or two double beds from another double bed and sofa bed, with a second TV.

Oceanfront One-Bedroom Suites
These ocean-facing rooms have a master bedroom with a king bed, as well as a living room with a sleeper sofa to sleep up to five. The living room has a fully equipped kitchen and dining table for six. The suites located on the ground floor are swim-up suites with direct access to the main pool. There are also suites with two double beds instead of a king, featuring an infinity pool terrace overlooking the ocean. The suites are more than 1,200 square feet in size.

Oceanfront Two-Bedroom Suite
At over 2,000 square feet, two-bedroom suites combine a one-bedroom suite with a luxury suite, providing either two king bedrooms or a king bed and two double beds with a sleeper sofa. They can accommodate up to eight people and also face the ocean. Swim-up and Infinity versions of these suites are also available.

Oceanfront Three-Bedroom Suite
These suites combine a one-bedroom suite, a luxury suite and a slightly larger family junior suite into more than 2,700 square feet of space. Up to seven adults and five children or six adults and seven children can sleep in this suite. Swim-up and Infinity options of these suites are also available.

Reviews

The staff made our stay wonderful

by marklarose

The resort can be busy from weddings, but the Butlers (Nick, Imelda, Luiz and Avril) helped with reservations and transportation. Wilfredo and Victor were awesome preparing dinner in our room and Baldo and Cynthia at Haab restaurant helped us have one of the best meals we have had at a Karisma resort (which is saying a lot!) Jose at the Italian restaurant and lunch with Israel at the pizza restaurant were also superb. Even Abisai the bellman on our departure made us feel so welcomed. Besides the location directly across from the pool being too busy and the wedding parties dominating the pool, there were no complaints. A good place for multigenerational travel

Continues to exceed!!!

by David D

My wife and I just returned from our third consecutive yearly trip to Generations. First of all-the entire El Dorado property is spectacular. We are Exotic members so we don’t have any comparison to other properties. We were there for 7 days. New to us this year was the use of the WhatsApp to communicate with our butlers. This is a very convenient feature. I’ll begin with highlighting our wonderful butler team. Imelda, Abril, Luiz and Nick were FANTASTIC. They are very energetic and attended to us exceptionally well. While being very professional, they are also very fun. Overall they have been our favorite butler “team” that we have ever had. We tried to eat across the resort. Our favorite is always Rincon Mexican. We ate here two nights. We ate at Kampaii 2 times as well. Umberto was the best waiter. Because it’s the spot for breakfast, Market Cafe probably doesn’t get many write ups. We love the breakfast. Liz Beth is the nicest hostess. She also works at Palms over lunch. She always greeted us warmly and remembered us. Jordan Borrego Is the best and absolutely nicest omelette maker ever! We spent most of our “bar time” at Sling at night and Gaviotas during the day. Ruben, at Sling, is the best, hardest working bartender I’ve ever met. Juan at Gaviotas was great too. We visited the Spa at Generations and Casitas. Our therapists Gabriella,Luz, Rosaura, and Gabrielle were fantastic. While we were there we were able to meet many wonderful people from across the globe. We saw multiple weddings everyday. The staff at the resort was unbelievable in setting up all the weddings. I’m sure every bride and groom felt special. Overall we continue to give “5-Stars” to El Dorado for the staff and the experience. There are so many great people I wish I could remember their names and recognize them all. We’ve never had anything but exceptional service in all the years that we’ve been going to the Karisma Resorts.

Family Activities

Eko Kids Club
Children, ages 4 to 12, have an indoor play space dedicated to them with a craft station, gaming consoles, movie area and reading library. The supervised club is open daily, with some activities taking place outside on the beach or at the pool. The Eko Little Chefs program gets kids cooking and working with the real chefs of the resort.

Baby Beach Lounge
Parents wanting to keep little ones shaded near the ocean can enjoy this beach lounge, complete with sand toys and a slide for kids.

Beach and Pool
With its oceanfront location, families can elect to enjoy the pool or the adjacent beach, with butlers available to assist with toys, umbrellas and dining. Snorkeling equipment is available on the beach.

Family Dining

All meals are included in this all-inclusive resort, which calls itself a "Gourmet Inclusive" because it provides multiple a la carte gourmet cuisine in its restaurants, as opposed to buffets and lines. Twenty-four hour room service is also included.

Blend
This coffee and tea spot is open throughout the day for beverages, including fresh smoothies. Pastries and baked goods are also featured. Open 10 a.m. to 6 p.m.

Chef Market Grand Café & Deck
This international gourmet restaurant is open all day, from 6:30 a.m. to 10 p.m., providing a casual environment with ocean views. Like more traditional restaurants at home, daily a la carte choices are displayed on blackboards.

Habb Mediterranean Restaurant & Lounge
Open for dinners only, this Mediterranean-inspired seafood restaurant features ocean views and fresh catches. Risotto, flatbreads and pastas are also heavily featured. Open from 5:30 to 10 p.m. nightly.

Jade Pan Asian Cuisine
For a combination of Chinese, Japanese, Thai and Korean dishes, this intimate dinner-only restaurant is the place to go. Open from 5:30 to 10 p.m. nightly, Asian favorites and exotic dishes are featured.

Palms Gourmet Terrace
For traditional Mexican cuisine, this casual outdoor terrace is open daily for lunch. Caribbean specialties are combined with beach life, music and table games in this popular daytime hangout. The Terrace is open from 11 a.m. to 5 p.m. daily.

Wine Kitchen Restaurant & Tasting Room
Make this restaurant one of your date spots as you enjoy a dinner paired with various wines. This dinner spot requires a casual, yet elegant dress code as various cuisines from wine regions are created to pair with wines from those regions of the world. Open from 6 to 10 p.m.

Planning & Tips

Baby Amenities
As a family-friendly resort, strollers, cribs, changing tables, baby food, bottle warmers, baby monitors, Pack 'n Plays and kid-sized bathrobes are available.

Babysitting
In-room babysitting service can be arranged through the hotel, at an additional fee.

Wi-Fi
Wi-Fi is complimentary throughout the resort.

The Art of Smart Timing
Riviera Maya is a popular destination for families, especially filling up during the holidays and spring breaks. During spring break season, most college-aged kids spend their time in Cancun and at adult-only resorts, so families can feel confident this kid-friendly resort will remain family-friendly at that time. Summer months can also be more crowded. The best time to visit for deals and less guests is during the fall months.

Getting There
The resort is 25 minutes from Cancun International Airport and can arrange transportation to and from the resort from the airport.

Getting Around
The resort can arrange transportation to Playa del Carmen and Cancun at additional fees. Cancun is 35 to 40 minutes north of the resort, while Playa del Carmen is just 15 minutes away. The resort can also arrange excursions to local attractions, such as the Tulum Mayan ruins.

For Mom and Dad
The resort's Naay Spa is a full-service spa with fitness center, treatment rooms and a salon. Treatments include manicures, pedicures, facials, body wraps, scrubs and massages, including special chocolate therapies.

The property is connected to Karisma's adult-only El Dorado Casitas Royale and El Dorado Royale resorts, and adults 18 and older from Generations are allowed to access the facilities and restaurants while the kids are in Generations' Eko Kids Club or with a babysitter.

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