by Kristin Franks
This beachfront resort features 601 spacious guestrooms with an ocean or lagoon view and private balconies. Family Deluxe suites are also available with connecting rooms and welcome family amenities. The resort features an outdoor pool, family-friendly dining, daily and nightly activities and a variety of water sport activities at the Wet ‘N Wild marina.
Our Editor Loves
- Family rooms with welcome amenities
- Daily activities and evening entertainment
- Water sport activities at the Wet 'N Wild marina
We just got back from Hardrock
Wednesday to Sunday. Short trip but it was an Amazing trip
To be honest with you, I read a lot of reviews on here, and there was a lot of good ones, but the reviews that were negative, I truly wouldn’t believe it because I had a wonderful time from Wednesday to Sunday
The second you walk in the hotel you feel special.
The hotel is really clean, no complaints at all. They had a lot of staff that clean non stop. I gave tip to the cleaner because they truly did a wonderful job making Hardrock hotel number 1!
Staff is very friendly and always have a smile on their faces, really make you feel welcomed.
Everyone was wonderful, and wish I could give a shoutout to everyone, but the main people that really helped us were.
We had two Assistance in the hotel ARI and THARVIN, muchas gracias guys! Job well done, you guys made our trip easier, we appreciate everything you two have done for us!
CARLOS NICOLAS - Waiter at the buffet, did he ever make us feel like home, treated up like royalty!! Gracias
SANTOS ELIAS CONUL - Best bartender in Mexico, I had brought my own bottle because I like Ciroc, he made sure its taken well care of, every time he would to see me walk to the bar he would prepare my drink!! (Although there was first class service on the beach to get your drinks, I just didn’t use the service as I would enjoy walking to the bar and talking to him
WICHO AREOS PUBLICAS PLAYA - This guy, wow very humble!!! We made a joke about sports and got to be good friends, he would do the umbrellas and set up the beach chairs for me. I would always ask him to break change for me, and it would never be a problem for him, he would do anything possible just to make me happy! I really appreciate and respect that!
Like I said I wish I could give a shoutout to all the staff!!!! They were all amazing, job well done Hardrock Hotel
Food was perfect, I’m a picky eater but I could say when I was in Hardrock hotel, I was very happy with the food.
Overall I really love this place, I would sooooo comeback!!!
Gracias Mexico and Gracias Hardrock Hotel Cancun
Luis (host) and Alejandra (server) were amazing and made the experience so much more enjoyable! You never get bored and the beach is great. Dj party was my favorite!! The food is also excellent! Will definitely go back next year!!!