by Andrea Guthmann
Who wants to take out their wallet constantly on vacation to pay for a drink, meals or activities? The growing popularity of the all-inclusive resort is what led the Hyatt brand to transform a former Ritz-Carlton into one of Hyatt’s very first all-inclusive hotels. Hyatt Ziva Rose Hall, opened in 2014, sits on the tourist-friendly northern coast of Jamaica, just 15 minutes from the Montego Bay Airport.
After undergoing a multi-million dollar renovation, this resort maintains its luxury feel, but it’s now branded as a family resort. The 387-suite Hyatt Ziva Rose Hall is separate from, but connected to, its sister property, Hyatt Zilara Rose Hall, an adults-only resort.
Hyatt Ziva Rose Hall makes the most of its lovely stretch of beach, with oceanfront hammocks, lounge chairs and padded daybeds and cabanas. You could easily spend a day just sitting at the beach with your children playing nearby in the sand or at the resort’s two pools, but there are plenty of other activities as well. A complimentary round of golf is included in your stay, or try your hand at tennis, beach volleyball or basketball. There’s also a wide range of complimentary water sports, including kayaks, snorkel gear and wind surfers. Kids can come along for the fun, or spend time in the drop-off kids’ club.
As you’d expect at an all-inclusive hotel, there’s a wide range of dining options. The resort’s 10 restaurants range from elegant to Hibachi-style Japanese cooking-on-the-table, and casual pool and oceanfront dining to giant buffets.
As you’d also expect at an all-inclusive property, there’s plenty of entertainment, from poolside games during the day to elaborate evening performances at the massive outdoor amphitheater. Adults will also appreciate the hotel’s five bars and unlimited alcohol.
If you’re looking for a large resort that will appeal to every age, Hyatt Ziva Rose Hall is a good choice.
Our Editor Loves
- Two large pools
- Complimentary non-motorized water sports
- Plenty of cuisine choices
- All Inclusive Rates
- Theme Park
- Water Sports
- Children Programs
- Connecting Rooms
- Free Breakfast
- Free Wi-Fi
- Game Room
- Meal Plan
- Onsite Dining
Find the Best Price for Your Stay
All 387 rooms at the Hyatt Ziva Rose Hall come with outdoor terraces, flat-screen TVs, alarm clocks with MP3 player docks, DVD/CD players and electronic, laptop-size safety deposit boxes. Luxury bathrooms all feature walk-in showers with rainfall shower heads. They also have plush robes and slippers and scales.
Every room has a mini-fridge stocked daily with water, beer, juice boxes and soda.
All rooms fit either three adults or two adults and two children. Connecting rooms are available, and are always one room with a king bed connecting to a room with two doubles. Complimentary cribs and rollaway beds can be added to some rooms. Request upon making your reservation to make sure they are available.
Here are the various room categories in the resort's three buildings:
These are 493 square feet in size, with one king or two double beds. They have views of the resort's swimming pool or gardens and have a fully furnished terrace. These rooms do not have bathtubs.
Ocean View Suites
At 493 square feet, these rooms have a view of the ocean and a choice of one king or two double beds. These rooms do not have bathtubs.
Ocean Front Suites
The Ocean Front Suites have the same setup as the above Ocean View Suites, but have the best direct views of the ocean.
These rooms are 493 square feet, with swim-up direct access to a pool, views of the resort's garden and pool area. Guests have a choice of one king or two double beds. These ground level rooms include additional amenities like private check-in and check-out.
Ocean View or Ocean Front Junior Suites
At 656 square feet, this room includes a sofa bed in the living area, and a choice of one king or two double beds. Junior Suites come with additional amenities including access to the exclusive premium level lounge area.
Hyatt Ziva Rose Hall Village
The resort's most updated rooms are in the building called Rose Hall Village. (Rooms in the other buildings still have some furnishings from the former Ritz).
Although it's a bit removed from the pool and central part of the resort, its decor is more updated than the rest of the property's accommodations. Every room in this building is a junior suite. The connecting rooms at Rose Hall Village are particularly nice. They have a main entryway door that closes, and then two separate doors to the suites within that entryway. This makes moving about between the two suites easier, as you won't need to step into the hallway to enter the other room, but you can still close the door for privacy.
This was our first time visiting Jamaica and it was wonderful! Overall we had a great stay at the hotel. We stayed in the Rose Hall building which is the newest building. Rooms are modern and minimalistic. We were a little concerned about the proximity of our room to the stage but the front desk staff member assured us we wouldn’t hear the music if the balcony doors were closed. This was not the case. The music was SO loud but fortunately stopped at 10pm. We have little ones but it ended up being ok. The food was ok... the Italian and Asian restaurants were our favorite. The breakfast buffet was great! I wish there were some more poolside lunch options like a salad etc. The staff at the hotel is amazing. Everyone is friendly, warm and so accommodating. Kevon and kidz club staff were awesome! We will definitely be returning.
The hotel was great! Pools were beautiful! Food was to be expected...except the one meal I had on the Zilara (adults only) was amazing!! If my children weren't on this vacation, I imagine I would have spent more time dining at the adults only options. Kids activities were great and entertaining. We were there for a wedding and I must say, it was breathtaking. They did a fabulous job!
For anyone gluten free, they do a great job with offerings but it can get redundant each day having the same options while everyone else gets to try new offerings. For something sweet...I went into the candy store and dipped macaroons and marshmallows into the chocolate fountain and that seemed to do the trick while everyone else was eating tons of desserts.
My one and only complaint was that each night a different restaurant would be closed. It seemed like we always picked the closed one for the night and found out too late. They do not take reservations so you have to get there early or if you have a butler, they can help "reserve" your table unofficially. We did not have a butler but some of my family members did and they were able to include us a few nights. This resort is close to the airport but never heard or really even saw the planes fly by. It is great for 3-4 nights with or without children and a wonderful options for destination weddings.
A daily activities calendar arrives in your room each night telling you what will be happening the next day. The activities include morning yoga and other fitness classes, as well as a rotating menu of poolside games like cornhole, giant Jenga and daily dance lessons.
There are two massive pools and hot tubs at Hyatt Ziva Rose Hall. The kids' pool area is just steps from the ocean and has fun fountains shooting into the pool. Lounge chairs can be pulled into the pool, making it easy to keep an eye on kids. Floatation rafts and other pool toys are available at the activities desk.
The resort makes the most of its biggest asset, the beautiful beach, with a large selection of lounge chairs, hammocks, padded furniture, fire pits, and cabanas that can be rented; prices start at $40 per day.
A vast array of water sports make for a fun-filled day at the beach. Complimentary non-motorized water sports include stand-up paddle boards, windsurfers, kayaks, Hobie Cats and boogie boards.
For an all-inclusive resort targeting families, the kids' club is, unfortunately, a bit disappointing. It's a small two-room facility that resembles a pre-school. Potty-trained children up to 12 years old can be dropped off here, but it's really most appropriate for kids 7 and younger. The staff is friendly and happy to put on a movie for kids ages 8 to 12 if mom and dad want to drop them off in order to have a romantic dinner or go out to one of the bars. Hours are 8 a.m. to 5 p.m. and 6 to 9 p.m.
There's a small game room furnished with bean bags, complimentary air hockey, foosball, two Playstation video game consoles and assorted games.
Ping Pong and Pool Tables
Families can enjoy two complimentary pool tables near the lobby and an outdoor Ping-Pong table.
The Zen Spa, with its 10 treatment rooms, sauna, steam room and cold plunge pool, is located near the lobby in the main building. Zen Spa offers a variety of massages and facials, ranging from a $110 35-minute massage to a $290 couples massage. Hair (shampoo and style, $60 upward) and nail services ($50 pedicure) are also offered. Kids might enjoy the pre-teen Bliss Combo, a 70-minute facial and massage ($180) or the hair braiding services ($45 to $85).
Most of the restaurants are located on the family-friendly Ziva side of the Hyatt property, but there are a few located on the adult Zilara side. Zilara guests can eat at any of the restaurants, but Ziva guests cannot eat at the "exclusive" Zilara restaurants: Flavorz, Horizons, and Petit Pariz. Note: There can be some confusion over exactly where you are allowed to eat. For example, the high-end French restaurant Petit Pariz is located on the Ziva side of the resort, but is only for Zilara guests. In any case, there are plenty of restaurants to choose from!
This restaurant is located on the Ziva side of the property and is only open for dinner. It includes a Hibachi-style area where chefs dazzle you as they dice up and cook the food right in front of you. Always a hit with kids!
This is a Brazilian steakhouse, similar to Fogo de Chao, where servers bring a selection of meats and slice it right at your table. There's also a self-serve salad bar. This restaurant is only open for dinner.
This casual jerk chicken shack right on the ocean is open for lunch. Order up your jerk chicken, help yourself to a selection of sides, and have an authentic Jamaican meal at one of the colorful picnic tables along the beach.
Calypzo is the poolside casual restaurant open for breakfast, lunch, and dinner, offering great views of the ocean. It offers a buffet, or you can order off the entree menu.
This cute coffee shop serves coffee, drinks, snacks and pastries, 24 hours a day. How sweet that you and your kids can pop in for a cupcake or cookie and not have to worry about the price!
Just off the lobby, this is the grab-and-go spot for a sandwich, snack, dessert, ice cream or drink, whether you're headed for the airport or off to explore. This deli is open from 10 a.m. to 10 p.m.
The Choicez Buffet is located on the far end of the Hyatt Ziva resort, by the newer Rose Hall Village suites. This large oceanfront restaurant is open for breakfast, lunch, and dinner. In the morning, they have Bloody Mary and mimosa stations set up when you walk in. Every night, they have a different international-themed dinner.
This fun British pub, with its pool table and darts game, is open from lunch until 2 a.m. This is the spot to come if there's a game you want to see. It serves burgers, fries and chicken wings.
This oceanfront Italian restaurant is open for dinner only. DiRoza offers pizzas, pastas, antipastos and a large wine selection.
The complimentary 24-hour room service menu includes daily specials fresh from the restaurant kitchens, as well as a regular menu.
Planning & Tips
All About the Extras
Hyatt Ziva Rose Hall has free wireless Internet service throughout the hotel. There's also a business center with computers that let you access the Internet, as well as fax and photocopy.
Open 24 hours, the fitness room has a good selection of cardio equipment and weights. Morning yoga and water cycling classes are offered on days when enough people sign up. If you're interested in these classes, sign up with the concierge.
Upgrade your junior or one-bedroom suite to include butler service. Upgrading to butler service also gets you access to the exclusive premium level lounge area. This is an elegant lounge offering premium liquor, snacks, a nightly happy hour and personalized assistance scheduling golf, spa appointments and other activities
The Art of Smart Timing
December 15 through April 15 is high season in Jamaica, when rates are at their peak. Hurricane season is June 1 through November 30. The lowest rates are usually found September through October, and April 15 through June 15.
There's no need for a car, as the all-inclusive rate includes round-trip airport transfers. Montego Bay's Sangster International Airport is a mere 15-minute drive from the resort. There are direct flights to Montego Bay from various U.S. cities, including Chicago, New York and Miami/Fort Lauderdale.
The concierge will order a taxi to take you to any nearby sites you wish to visit.
For Mom and Dad
For a romantic evening, head to Fez, the colorful Moroccan-themed rooftop bar at Rose Hall Village. Kick back in the plush outdoor seating, and drink in a craft cocktail, as well as the incredible views of the ocean. You could also do a couples massage or enjoy a round of golf. The hotel is located 5 minutes from three of Jamaica's best golf courses, White Witch, Half Moon and Cinnamon Hill. A round of golf at White Witch or Cinnamon Hill is included with your stay.