Moon Palace Jamaica

Main Street, Ocho Rios

Best Prices for Your Stay

  • 1 Rooms,
  • 1 Adults
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1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
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TripAdvisor Rating

Overview

Families are going to really enjoy this Jamaican retreat. There is everything onsite for true relaxation and adventure. Rooms come with either a king or double bed. There is a mini-bar in each room and LCD TV with satellite TV, and most rooms have partial ocean views and some rooms have balconies. For activity, you will never get bored. There is a kids’ and teen club. Onsite you can access boating, snorkeling, diving, stand-up paddleboarding and a Flowrider (surf simulator). Families really enjoy the ability to book dolphin swims at the resort, as well. When it comes to dining, there are a variety of onsite options offering varied menus. For nighttime entertainment, there is a nightclub, piano bar and lounge.

Our Editor Loves

  • All-inclusive packages
  • Complimentary Wi-Fi
  • Water activity and sport

Family Interests

  • All Inclusive Rates
  • Beach
  • Bicycling
  • Golf
  • Hiking
  • Horse Back Riding
  • Museum/Cultural
  • Sailing
  • Water Sports

Family Amenities

  • Babysitting
  • Children Programs
  • Cribs
  • Free Breakfast
  • Free Wi-Fi
  • Game Room
  • Kids' Theme Meals
  • Laundry
  • Meal Plan
  • Onsite Dining
  • Pool

Reviews

Unprofessional service and clients disrespect

by Viajarpelomund

I have been in moon palace and the rooms are small and the balconies a joke but the worst is the way clientes are treated, the AC of my room had a problem and I could not sleep the inteire night, in the morning I asked to change room because I had a baby that needed also to have some rest, although I needed to wait 3 hours for that with the excuse that the new room needed to be cleaned, I could believe in that if the hotel was full as there were any available rooms but that was not the case, it is low season and the hotel was far from having half of the allocation, during this 3 hours the front desk was just unprofessional with excuses after excuses, just saying the new room was under preparation with any respect, after the 3 hours I was finally sent to the new room and when we get there the room was not ready, there was still the cleaning lady there, so we needed to wait with a baby and with all the luggage outside of the door... this is not a way to treat people. This is not even a matter of being a 5 star hotel is about respect.

Excellent Service, Very Friendly Staff especially the Security guard Micheal!!!

by brooketaylor96

Loved the staff at moon palace very welcoming! Favorite person of the whole stay was Micheal the Security staff. Could ask him anything about the hotel and he was happy to assist us during our stay at moon palace.

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