by Morgan Agesen
This is THE place for your family to relax and unwind for a few days. Amenities include a pool, laundry services, and a fitness center. Rooms feature Wi-Fi, irons and ironing boards, kitchenettes, microwaves, toasters, blenders, dishes, silverware, hair dryers, and private balconies. Activities include whale watching, golf, fishing, hiking, horseback riding, and kayaking. Kids’ activities are available, as well.
Our Editor Loves
- Kids' activities
- Horse Back Riding
- Water Sports
- Children Programs
Arrived later than expected due to flight delay (10pm) - check-in very fast but guy (Imatar?) behind counter was anything but friendly or welcoming. Room assignment (had a 2 bdr) was subpar with city view rather than ocean eventhough at time of booking specifically requested ocean view, was told "hotel was fully booked". Next morning a much friendlier registration lady, Margarita, was very helpful and able to move us to a different room with an ocean view- thank you!
Our cleaning lady, Elizabeth was super friendly and always with a smile- thank you!
We have been coming to this resort for over 10 yrs and this was our 5th time here. While overall still very nice and food is good, beverages by the pool have hardly any alcohol in them. In the past there was also welcome drink vouchers with arrival,no more. Also being a time-share resort, upper floors and certain perks are for "elite members only" which was not the case years ago. We are "gold member owners" here and could tell that unless you upgrade your membership ($$$) the quality you get is not the same. We still had a nice time and most likely will return again.
8 days in paradise!
SO CLEAN, super friendly, very helpful; wait staff, room staff, pool staff....FABULOUS!
shout out to ALICIA (housekeeper for our room) for meticulously cleaning our room, and for making such creative towel animals in our room!
also, big kudos to chef CEILA (patron restaurant) for making the BEST tasting omelettes!
LETI at pool side deserves an A+ for quick, excellent service, and the pool guys were so quick to act on our request for umbrellas.