by Hilarey Wojtowicz
Casa Turquesa Boutique Hotel in Cancun offers families 29 suites that can sleep between two and eight people, as well as kitchenettes, mini-fridges, Wi-Fi access (for a fee), TVs and complimentary toiletries. Cribs are available upon request and children under 12 always stay for free with adults. Onsite fun can be had on the beach or in the pool, on the tennis court, in the library or at the spa. Dine at one of the three restaurants or sip a cocktail at the pool bar. Additional hotel amenities include airport transfers, laundry services, a business center, free parking and a 24-hour front desk.
Our Editor Loves
- Children 12 and under stay free
- Beach, pool and tennis
- Family Room 5+
- Onsite Dining
No se les ocurra hospedarse aquí. Llegamos domingo en la noche. En la recepción estaba un velador que no tenía idea de nada. El aire acondicionado no sirve. Les pedimos que nos cambiaran de cuarto y después de media hora nos dijo que en ningún cuarto servía, pero nos dieron el gran consejo de abrir la ventana, que hacía buen aire afuera !! El cuarto no tenia el control se la televisión y nos dijo el de la recepción que dos tendría que esperar hasta el lunes. El restaurante un desastre. Para llegar ahí, hay que pasar por un bar en abandono. En los Baños no hay toallas de manos, las solicité y me dijeron que no tiene de esas. La puesta para salir a la terraza colgada, por lo visto no le han dado mantenimiento en años en fin ... lastima de la ubicación tan privilegiada que tiene este hotel. Creo que a los dueños les convendría mucho más venderlo como terreno a una cadena internacional de hoteles. El gerente nos trató de extorsuonar.
Don't you think staying here. We arrived Sunday night. At the reception was a night watchman who had no idea of anything. The air conditioning does not work. We asked them to change to another room and after half an hour they told us that it was no use in any room, but they gave us the great advice to open the window, they said the weather was good outside! :s The room had no TV remote control and told us at the reception that we would have to wait until Monday. The restaurant is a mess. To get there, you have to go through an abandoned bar. In the bathrooms there are no hand towels, I requested them and they told me that they don't have any of those. The setting to go out to the terrace is damage, apparently they have not given maintenance in years ... pity of the location so privileged that this hotel has. I think it would be much better for the owners to sell it as land to an international hotel chain.
The manager tried to extort us.
Worst experience ever.
by Laura G
Worst hotel ever I recommend staying somewhere else this hotel is haunted and abandoned. No TV No WiFi, lamps have mold beds are wet A/C don’t work, bathroom ceiling is falling apart nothing works doesn’t look nothing like the pictures show