by Courtney Elko
This all-inclusive resort is located on Mexico’s Pacific coast and climbs from the beach up into the cliffs and offers breathtaking views. Be prepared to climb some stairs and hills when staying at this resort. But the cableway or gondola ride that glides up the resort is also a fun and unique way to get around. Kids will love it! You will be happy to have worked up an appetite while staying here because the food is impeccable. There are several dining options (serving fresh seafood caught that day) and much more than just the typical buffet is featured here. The large and spacious suites are perfectly suitable for large families, as some of the suites can sleep up to 10 people. The pool and beach are great spots for families to hang out and the kids will love playing at the kids’ club. If you are a foodie family who loves both the beach and a mountainside view, this is the resort for you.
Our Editor Loves
- Large spacious suites that can fit 10
- Cable car to transport guests up the mountain
- Numerous pools throughout the resort
- All Inclusive Rates
- Children Programs
- Family Room 5+
- Free Wi-Fi
- Onsite Dining
Find the Best Price for Your Stay
The 224 suites are large enough to fit anywhere from four to 10 people. One of the suite buildings features an elevator, so be sure to inquire at the time of booking if you desire an elevator. There are a variety of studio, one- and two-bedroom suites to choose from at the Pacifica.
The two-bedroom suites feature a bedroom with a king bed and a bathroom and two double beds in the second bedroom upstairs, which also features a bathroom. The living room, which can be closed off to make a third bedroom, features two sofa beds. The fully equipped kitchen features a full-size refrigerator, microwave, cooktop and plenty of dishes and pots and pans. There is a dining table, three flat-screen televisions and two terraces - one with a mini pool and a rooftop terrace. These suites are also situated not too far away from the beach. The two-bedroom suites can sleep up to 10 people.
The one-bedroom suites feature a king bed and the same configuration as the two-bedroom, but it does not have a second bedroom upstairs. The one-bedroom can sleep six people.
The junior suites feature a queen bed situated within the large living room area, which also has two sofa beds and a fully equipped kitchen. The junior suites can sleep four people.
My family is vegan and Ronald, the food/beverage manager, made sure that had vegan dishes specially made for us at every meal, even snacks. The food was incredible! Celestino checked us in and made sure to we were doing well. Gustavo, one of the chefs, made dinner at our table. The staff was 2nd to none. They were all so friendly and helpful. By the end of our stay they felt like family. Humberto was our waiter at the beach and he always had new drinks and snacks waiting for us whenever he saw we were getting low. The grounds were always very clean and well maintained. I would highly recommend this resort! Great experience!
Enjoyed the stay but be prepared for high humidity and heat during summer months. The staff was nice but it took awhile to get anything we ordered. As for the excursions I thought to they were pretty good but my husband wasn't overly impressed. The beds were way to firm for our taste. Also we were annoyed that every time we ordered anything or got anything that was part of the all inclusive we had to sign something that was asking for a tip of some kind for doing there job and no more than that.
The large, main pool area is situated by the beach. Lounge chairs surround the pool area, which is steps away from the beach, and there are several umbrellas. Pool and beach towels are provided and a lifeguard is on duty during peak season. Smaller and quieter pools can also be found throughout the resort and closer to the suites. Lounge chairs surround those pools, as well, and if you're looking for some quiet, these are the pools for you.
The white sandy beach features calmer ocean waters and families can easily seek shade on lounge chairs and tables under palapas. Pool and beach towels are provided and a lifeguard is on duty during peak season.
The onsite kids' club, for children ages 4 to 11, is open from 11 a.m. to 5 p.m. and is included in the all-inclusive rate. Parents are welcome to leave their children with the supervised staff; they will play games, do arts and crafts and go swimming and snorkeling in the pool. The kids can attend for a half or full day and they must know how to swim.
Daily Crocodile Feeding
Situated somewhat behind the pool area, there are crocodiles who live in a nearby lagoon and on select days, guests can watch them be fed.
Bike tours, yoga, Zumba, lawn games, volleyball and other tours or activities can be found throughout the resort. Check the daily schedule to see what's going on each day.
The resort's nightly shows, which include things like dance performances and live music, are included in the all-inclusive rate.
The all-inclusive packages are available with or without alcohol so children are not charged the same as adults. Children between the ages of 5 and 11 receive a 50 percent discount. Kids' menus are available at many of the restaurants. Reservations are needed 24 hours in advance at the specialty restaurants and it is recommended to make your dinner reservations with the concierge upon arrival.
Moon Bar Restaurant
This open-air restaurant is situated by the beach and main pool and is open for snacks through the day and dinner at night. The seafood options are divine and a mango margarita (with or without alcohol), when mangos are in season, may be the best margarita you have ever tasted!
At the top of the resort's hill, guests will find El Faro, which is open for breakfast and dinner. The a la carte menu features international cuisine and the restaurant is open to the public. The best views may also be found at this restaurant.
This buffet restaurant features breakfast, lunch and dinner. Theme nights are also held throughout the week.
Open much of the day, this small cafÃ© or deli offers coffee, sandwiches, salads and delicious desserts and pastries. It's a great place to start the day. Visitors can enjoy their treats by the mini pool or on the terrace.
Open for dinner from 7 to 11 p.m., this a la carte restaurant features Italian food with an amazing view of the sunset.
Planning & Tips
All About the Extras
Complimentary Wi-Fi can be found throughout the resort.
The cableway or aerial gondola lift runs every day except Saturdays from 7:30 a.m. to 10:45 p.m. The open-air gondola glides on a cable high above the resort and makes three stops -- at the beach, the mini-mart level of the resort and the highest level of the resort, where some restaurants can be found.
The onsite mini-market has everything you may need or forgot at home. Groceries, beer and alcohol, souvenirs and more can all be found here.
The Art of Smart Timing
Winter is the busiest season at this tropical hotel, but truly it is always busy here. Most people (both local and international) are visiting from December through the end of April. January, February and March are busiest with travelers from the United States and Canada, and the Easter Holy Week and summer months are busiest for Mexican travelers.
The Ixtapa/Zihuatanejo International Airport is less than 25 minutes away from this hotel.
Pacifica Resort Ixtapa is situated down by the beach and up in the mountains so there are numerous hills and stairs to navigate in order to reach anything at the resort. Strollers can manage here, but it may not be the easiest. One of the guestroom buildings features an elevator.
Guests can walk up the steep hills and stairs, wait for the shuttles that frequently stop along the hillside roads to transport guests up or down or take the aerial gondola lift called the cableway. The open-air gondola glides on a cable high above the resort and makes three stops -- at the beach, the mini-mart level of the resort and the highest level of the resort, where some restaurants can be found. About four people can fit in my gondola, which runs every day except Saturdays from 7:30 a.m. to 10:45 p.m., and kids will love every second of the ride.
For Mom and Dad
The adults can enjoy some relaxation time at the spa, where they will find all sorts of spa treatments and quiet time. A quiet outdoor pool is also located near the spa. Kids are permitted at this pool, but they aren't often there since it's a quiet area.
Two golf courses are situated close to this hotel.