by Courtney Elko
Located along Mexico’s Pacific Coast in front of Palmar Bay and about 20 minutes from the local town of Zihuatanejo, this all-inclusive beachfront hotel features several pools, a game room, a kids’ club and so much more for families to enjoy. The spacious guestrooms and suites can easily accommodate families of any size, and the onsite restaurants will leave no one hungry.
Our Editor Loves
- Steps from the beach
- All inclusive
- Kids Club
- All Inclusive Rates
- Children Programs
- Connecting Rooms
- Game Room
- Kids' Theme Meals
- Meal Plan
- Onsite Dining
Find the Best Price for Your Stay
The 431 guestrooms and suites feature ocean or garden views depending which building you are sitauated in. Most rooms feature a patio or balcony. Two complimentary bottles of water (refreshed daily) and Wi-Fi can be found in the rooms, as well. Cribs, connecting rooms and rollaway beds are available upon request.
The guestrooms feature two double or one king bed, a laptop safe, a flat-screen television and a coffeemaker. A stand-up shower can be found in the bathroom.
A variety of suites are available, including the Kids Suite which features a king bed and twin bunk beds in the same room, but separated by a half wall. Other suites feature a king or two double beds, a mini-fridge and a hammock on the terrace.
Nice room, poor quality food. Poor quality drinks.
Nice beach. Poor value.
Food was cheapest possible quality. Low on flavor.
Salads better, but poor choice of dressings.
Waiters were friendly, room was large. WiFi was slow.
We have been visiting Ixtapa and this hotel for the last 9 years and have always enjoyed our 2 weeks there. The beach is always clean and easy to walk. The staff are wonderful, everyone is friendly and helpful. The beds are comfortable and the rooms are always clean. In fact already doing the countdown already for February 2020. You won't go hungry and the food is good, but I would like to see some change of the menu in the a le carte and buffet restaurants.
The main pool area is surrounded by lounge chairs and umbrellas. Pool towels are provided and small water floats are permitted in the pool. Pool volleyball and Ping Pong can also be played at the pool. Lifeguards are on duty during high season.
Walk a few more steps beyond the pool area, and you will find yourself on the white sandy beach. More lounge chairs await under palapas and the ocean waters often see calm days because the hotel is situated in Palmar Bay. Lifeguards are on duty during the high season.
A game room can be found on the first floor near the sundries shop. There are Ping Pong tables, fooseball, video games and billard tables for the kids to enjoy. Children under 12 years old must be accompanied by an adult when visiting the Game Room, but children over 12 are permitted to enjoy the games on their own.
The Chiqui Club is open to children from 10 a.m. to 6 p.m. daily and parents can leave their children with the supervised staff, while they play board games, video games, paint and play.
The all-inclusive rate includes all meals and alcohol for the adults. There are two main restaurants (with rotating schedules), a snack bar and a weekly theme party for guests to enjoy a variety of fare.
Frutas y Flores
This restaurant is the only onsite restaurant that offers air conditioning, as well as outdoor seating. It is open for breakfast, lunch and dinner.
In the evenings, guests can enjoy the a la carte dinner menu at La Terraza, which is also the outside area of Frutas y Flores during the day.
This beachside restaurant is open for snacks throughout much of the day and serves a delicious dinner while overlooking the ocean. The dinner menu here changes daily.
Theme Night at the Kiosko
The gazebo (called a kiosko in Spanish) situated in the courtyard entrance of the hotel, is the place where the weekly themed dinner nights (usually a Mexican fiesta) take place. Don't miss this fun, family-friendly party!
An open-air sports bar features a large bar and several cocktail tables to enjoy the evening breeze. There are also two large flat-screen televisions situated above the bar, so you won't miss the game or the Mexican wrestling match.
Planning & Tips
All About the Extras
Complimentary Wi-Fi is included in the all-inclusive rate for up to four devices per room.
A sundries shop and boutique is located on the first floor.
A small fitness center, with cardio and weight machines, is available along with spinning classes on specified days. Gym towels are provided and there is a restroom situated near the gym.
A small laundry facility is included in the rate.
The hotel can arrange babysitting services for an additional peso only charge.
The Art of Smart Timing
Winter is the busiest season at this tropical hotel, but truly it is always busy here. Most people (both local and international) are visiting from December through April. The winter months are busiest with travelers from the United States and Canada and the Easter Holy Week is busiest for Mexican travelers.
The Ixtapa/Zihuatanejo Internaitonal Airport is less than 30 minutes away from this hotel.
The hotel is easily walkable and not too expansive that it feels like you've been walking for days to reach the beach. Some guestrooms are situated mere steps away from the sand. There is a local shopping and restaurant area directly across the street and is easy to walk to. But if you plan to venture further outside the resort or to Zihuatanejo, a rental car or taxi would be needed.
For Mom and Dad
Adults can enjoy a massage or facial in the spa treatment room or on the beach, for optium relaxation.