by Courtney Elko
This bright, all-inclusive family beach resort is situated on Mexico’s Pacific coast and offers families a no-hassle, all-inclusive experience. No wristbands are worn here and no reservations are needed at any of the restaurants.
The kids will love the pool waterslides and the kids’ club, where they can compete in sandcastle making competitions. Teens are not forgotten here, either — they have their own space to hang out and chill. The adults can enjoy some quiet time at the pool or spa and the beach is always a great place to spend the day.
Our Editor Loves
- Waterslides at the pool
- Kids Club and Teen Center
- All-inclusive rates
- All Inclusive Rates
- Children Programs
- Connecting Rooms
- Game Room
- Kids' Pool
- Onsite Dining
Rooms & Rates
There are 285 guestrooms and suites. Cribs, rollaway beds and connecting rooms are available upon request.
These deluxe rooms feature two double or one king bed, a private balcony, flat-screen television, DVD player, laptop safe and iPod docking station, plus an ocean or partial ocean view. The fully stocked mini-fridge is included in the all-inclusive rate and refreshed daily.
Family Connecting Rooms
Along with the same amenities as the deluxe rooms, these connecting rooms are ideal for families as they connect one king bed room to two double beds. Up to six people can fit comfortably in these connecting rooms.
Sun Club Family Rooms
A king bed and a sleeper sofa are featured in the Sun Club Family Rooms, which also feature two balconies overlooking the oceanfront views. Up to four people can fit comfortably in these rooms that also include the Premium Sun Club upgrade of Wi-Fi in the guestroom. The Sun Club upgrade option is also available in connecting rooms.
The resort had very nice rooms overlooking the ocean and the beds were very comfortable, slept great! Food was a nice variety at the buffets and the formal sit down meal at Mario's was top shelf.
They had an on-site falcon that kept the pesty black birds away from the dining area that was a real nice addition from the last time we stayed here.
I loved the coconut ice cream and it should be available each and every day sinc it's such a treat! The staff were all very friendly and did their jobs well. It would be nice if more umbrellas were available around the pool area but all in all the stay was great.
So we were looking at Rootan but figured weather would be rainy and it would be too cold for Cuba so we thought go for good guaranteed weather and Ixtapa it was. It was hot, sunny and the ocean was hot which was great.
Good food, good drinks, smaller resort so everything was right there. Rooms were a decent size, clean neat. Seemed every room had a view of ocean. Lots of daily entertainment. Beach was great for walking, flat hard packed sand and long. Behind resort was stores and restaurants. People were lovely. 10 minute local bus ride over to local fishing town, cost 12 pesos. Lots of chairs and umbrellas around pool.
Really about only con was not enough beach chairs and shelters on beach.
I have given it a 4 star as that is what it is compared to other resorts but we loved it here and is definitely a favorite to us so it is a 5 star to me. We loved it so much in Ixtapa that we are looking to rent a 2 bedroom condo for a few months next winter
The pool area is surrounded by lounge chairs and umbrellas, and pool towels are provided. Kids will love zipping down the two waterslides, too. A small kiddie pool can also be found near the Explorer's Kids' Club.
The beach sits only steps away from the pool area. There are lounge chairs and Adirondack chairs on the beach and plenty of palapas for shade.
Kids will love the mini-bungee and climbing wall set in a grassy courtyard area. Tennis, giant chess, volleyball, Ping-Pong and basketball can also be found throughout the resort.
The Explorer's Club, for ages 3 to 12, is situated near the pool area and features a nice grassy area right in front. Parents are welcome to leave their children with the certified female staff from 9 a.m. to 10 p.m. daily. Kids can hang out for full or half days and will have loads of fun playing dress up, creating arts and crafts and enjoying movie nights. There is a playground and an outdoor theater area, and sandcastle competitions take place on the beach. The daily activities are always changing and there is a small kiddie pool located near the club, too. Parents also receive a pager-type device to carry with them in case of any emergencies.
The Core Zone, open from noon to 8 p.m., is a great spot for the teens in your family. For ages 13 to 17, this indoor, air conditioned space offers foosball, air hockey, XBox, computers and plenty of games. There is a staff in the Core Zone to assist with the fun but the teens can come and go as they please.
Each night there is a show or performance. Everything from a dance performance to a magic show is featured each night.
All meals and drinks are included at this all-inclusive resort. There are several a la carte and buffet options for families. Kids' menus are available at all of the a la carte restaurants, along with allergy sensitive menus. Reservations are never required either and no wrist bands are worn at this resort.
This casual cafÃ© is open 24/7 and offers coffee, teas, pastries and deli snacks.
This a la carte restaurant is open for lunch and dinner and serves International cuisine with water views. There is both indoor and outdoor seating.
This snack hut by the pool offers a delicious lunch from noon to 6 p.m.
This Mexican a la carte restaurant is open for dinner.
This international buffet offers a wide variety of options for breakfast, lunch and dinner.
This Italian a la carte restaurant is open to adults only and serves a delicious dinner.
Planning & Tips
All About the Extras
Unlimited food and drink are included in the all-inclusive package, along with all resort activities. There are no all-inclusive wrist bands worn here, no dinner reservations are needed and there is no pool towel card needed. Upgrading to the Sun Club packages gives families access to the private Sun Club lounge, which features premium alcohol and snacks all day, an upgraded in-room mini-bar and room amenities, room service and Wi-Fi access in the guestrooms.
Complimentary Wi-Fi access can be found in the lobby. For Wi-Fi access in the guestrooms, families can purchase Wi-Fi access per day or upgrade to the premium level.
There is a sundries shop located in the lobby for anything you may need.
The Art of Smart Timing
December through April is the busy time of year for international travelers and May through November is busy season for local travelers at this resort.
The Ixtapa/Zihuatanejo Internaitonal Airport is about 20 minutes away from this hotel.
Sunscape is a compact resort so everything is a short walk away. A rental car is needed to explore Zihuatanejo, about 15 minutes away. Taxi services are also readily available.
For Mom and Dad
Adults will love to have some downtime at the spa, but kids are welcome too. Kids' treatments are offered, as well as couple massages. There is a spa pool and a sauna as well.
This adults-only lounge is open air and features live music and cocktails.