by Lissa Poirot
This trendy boutique hotel in the heart of Union Square is part of the Autograph Collection of Marriott hotels. The hotel’s 171 guestrooms and suites feature HDTVs, docking stations with stereo sound, mini refrigerators and free Wi-Fi. Guests who choose to stay on the 16th floor receive more space, bigger amenities and suites. Suites are outfitted with king beds but feature sitting areas with sleeper sofas in the Actor’s Studio suite. Encore guestrooms offer two queen beds, while Applause guestrooms have a king bed and sofa bed, all of which can sleep up to four. A pet-friendly property, those who bring dogs will receive doggie beds, food and water bowls, doggie treats and guide to local parks, of which Union Square Park is just across the street. Breakfast is served daily in the Green Room, while dinner is offered nightly in the Mortimer Bar & Lounge. Room service is available. Valet parking is available, at a very hefty nightly fee.
Our Editor Loves
- Union Station location
- Onsite dining
- Free Wi-Fi
- Onsite Dining
We had to change hotels after our first hotel was a mess!
We booked with Adagio very last min and the staff made sure to take care of our every need.
The front desk staff from check in on were amazing and really made the experience. The rooms were good sized and comfortable. The only draw back was the shower, had low pressure.
Otherwise I would highly recommend the Hotel Adagio.
I have been almost everywhere. I have interacted with numerous staff at various hotels. Service is tough and people have choices. Hotel Adagio has many things going for it. A quaint bar with a solid bartender and great drinks, comfortable rooms and amenities. But what made a difference for me was the service from Sally at the front desk!
Arriving tired after a 6 hour flight I was expecting the same service I get everywhere. Not here. Sally took a genuine interest in how I was and made me feel extremely welcome. She anticipated my questions and offered suggestions on some things I wanted to do. She did so with empathy and with a sense of humor. I didn’t expect to laugh at that time, but I did. This is what hospitality is about - making people feel at home away from home. She accomplished that for sure.
When coming to San Francisco I will look to Adagio again for that reason alone. Why go anywhere else? It boils down to service at the end of the day. And service with personality will won my business every time!